We believe that...
- Helping folks to work together is pretty much the answer to everything.
- Organisations are organisms not mechanisms (the clue being in the word).
- It's better to trust first and ask questions later.
- Rules are guidelines.
- Treating symptoms will almost always make things worse.
- Networks are ultimately more powerful than hierarchies.
- You can't go wrong with plain English. Innit?
- It's better to cook from fresh (in the kitchen and in life).
- Emotional intelligence is much more important than IQ.
- People should have a great, great time at work.
- The guidance for getting out of the box is written on the outside of the box.
- Change happens one conversation at a time.
- Learning beats knowing.
- Laughter promotes learning.
- Iteration is properly cool.
- It's important to be the change you want to see. What Gandhi said.
- It's always better to follow your instincts...
- ...discovering your instincts are wrong improves them immeasurably.
- Cynefin is important. (Go Google.)
- Complex situations are improved through action not thought.
- Grey hair is cool... well, we would.
- Communities can only be grown (not built).
- It is more important to connect people with people than people with information
- You can, if you think you can.
- All conceptual models are wrong but some are useful.
- Everything has a life-cycle.
- Sitting people in rows in meeting rooms is a criminal waste. See blog post.
- Openness is crucial.
- Our customers are everyone.
- Complex problems can only be eased not solved.
- It's important to do the right thing; and if we can't, we should step away.
- Meetings are social events.
- Belief in abundance breeds abundance.
- We don't have to compete with others to be successful.
- Everyone can do great things.
- We should add value far beyond what we charge.
- It's dead important to be nice.
- Actions speak louder than clichés.
- Tea is the lubricant of change.
And we would have said that odd is generally better than even but that ...would have made 40 things.
