work better: together

Change management

Put a bit of ‘un’ in your conference

This is the story of a successful traditional conference having a shot at ‘unconferencing’.

You may know that I have a hobby horse about conferences (see We must get more from conferences). For the click weary here is a snippet…

Nowadays I hear much of the need for organisations to become collaborative, innovative, agile and suchlike; and I hear that achieving these things will depend much on transformation of culture and behaviour; but I can’t see how this will happen if, at significant gatherings, we do the same old things and behave in the same old ways. That so many […]

Mark Foden’s presentation at Integrated EA

Today I spoke at Integrated EA – a conference on enterprise architecture in government and defence (this year with emphasis on Business Change and Information Superiority).

I spoke about “The problem with Business Change…”

The presentation is included here for reference, but if you weren’t there you probably won’t get that much from it. If you are looking for the links I mentioned…

Cynefin

Cult of the Product

gov.uk

Government Digital Service blog

Working Out Loud

Business Change: Dirty Words in Government IT

The  Twitter hashtag for the […]

The Cult of the Product

If you are involved with government IT you really should read this…

The Cult of the Product

I have just re-read it having enthused about it a few months ago. Herewith a taster…

The Cult of the Product underlies some of the most pernicious problems in this industry. We spend far more on capital expenses than we should, because we’re buying products we don’t need and never use. We’ve built acquisition systems that take 48 months to produce a requirements document because it’s optimized to find products, not solve problems. An “IT strategy” today, or what passes for it, […]

How to change the future

This is worth a serious listening to…

How to change the future

…it is a recording of a talk about resolving important, complex social problems given at the RSA last Tuesday (2 Oct 12) by Adam Kahane.  The introduction to the talk says…

People who are attempting to tackle these huge global problems often find themselves frustratingly stuck. They can’t solve their problems in their current context, which is too unstable or unfair or unsustainable. They can’t transform this context on their own — it’s too complex to be grasped or shifted by any one person or organization or sector. […]

Blog all

On hols this week: idling in Hay on Wye, following a rain-frustrated attempt to walk Offa’s Dyke. Had a very good chat last night about blogging with the family we are staying with. I was arguing that everyone should blog. Here (hugely boiled down and a bit mangled for the sake of brevity) are some of the questions we talked about…

Why (on earth) should I bother blogging?
Writing things down, in words that other people can understand, straightens out crooked thinking and helps you learn; it develops your expression muscles so you can get your point across faster and better […]

Working Out Loud

I use this term a lot. And I tell everyone who will listen (and many who won’t) that I think Government needs to be doing a lot more of it. In case I am talking nonsense, I thought I better write down what I mean. Please put me straight if I am erring…

If we share an office or workplace with colleagues; we overhear, we ask quick questions, we sense mood, we have a feel for what others are up to. This can help teams to be hugely more effective; but, nowadays, many of us are part of lots of […]

“Business Change”: Dirty words in Government IT

I have heard mention a number of times lately that the term ‘Business Change’ is out of favour in Government IT circles. And quite right too. Here’s why I agree…

The (now defunkt) Office of Government Commerce used to be pretty hot on Business Change. After all, it was the thing so often perceived to be the problem: a lack of engagement between technology folk and ‘the Business’; poor ‘Benefits Realisation’ and so on. But I think it’s more complex than that: there was something more fundamental wrong and it’s exemplified in the idea of Business Change itself.  I […]

162 slides of unmissable condensed wisdom on tackling the intractable

If you are struggling with (what feels like) a messy and intractable problem, it may help to take 10 minutes to read this absolutely excellent summary of the thinking around Complexity by Jurgen Appelo. For those involved with fixing the problems in Government IT, I’d say it is unmissably important. So …er …don’t miss it…

Complexity Thinking

There’s more of Jurgen’s non-Death by PowerPoint erudition on SlideShare. With thanks to information uber-Maven John McCubbin (and Richard House before him) for spotting this.

In praise of the Post-it

This very nearly caused a serious tea-spill this morning…

Analyst: Government’s digital leaders’ network shouldn’t be using post-it notes

It’s a story about an analyst who, having read a post on the Government Digital Service blog – First Digital Leaders’ meeting, said this…

“Why did they have a physical meeting? This could have been done far more effectively using digital tools – communication and collaboration tools that would have taken ideas and automatically captured them, rather than the joys of Post It notes and pens,”

Earlier in the day, having read the same post, I had tweeted this…

Sitting people on chairs in rows at meetings is a criminal waste

Bee trapped in bonnet. Write…

Quite often I go to big meetings to do with changing things. Almost invariably these meetings have lots of people sitting on chairs in rows – sometimes for hours. The people at the front talk; and the people in the rows (mostly) listen.

I struggle to think of a worse way of promoting change.

Change in organisations is about encouraging people to work with other people to do things differently. If we sit them down – doing little but (if we are lucky) listening and pretty much isolated (because rows are like that) – we just can’t […]