The success of Cabinet Office’s reform of Government IT rests critically on developing a new culture of technology-enabled change. The traditional public sector programme approach, weighed down by process and inappropriate governance, often has not delivered what is needed. Much needs to change.
The Government Digital Service – who are leading the way on transforming the delivery of services to the citizen – are an inspiration for this new culture. Set up from scratch in little more than a year, they have shown how successful it can be. Other Departments are beginning to follow; but, unlike GDS, they start with considerable legacies of technology, contracts and ways of working; change will be hard.
Few in Government have worked in such cultures: even fewer have experience of establishing them. It’s a particularly tough job and there are significant organisational and behavioural challenges to be dealt with.
We have long and real experience of helping managers in Government handle this kind of change. We may be able to help you.
Selected blog posts
I have spent a good deal of my working life trying to help people in organisations do better. It is this passion that got me into the management consultancy field. I guess it is a values thing, but most of my work has been connected to the public sector, either helping from the inside or the outside. I have had quite a lot of experience of big change initiatives, and the various challenges that come with that… more>
I have been in change management of one sort or another since 1990 and have always had my own businesses: self taught, with a bit of pump priming at Cranfield School of Management. I have worked in both private and public sectors although now I pretty-much focus on UK Government. The core of my work is about applying technology to enable people to work better together…more>